The Mechanics of Writing takes the mystery out of punctuation and provides practice on essential writing skills. This book uses a unique method to build writing skills.
The Mechanics of Writing takes the mystery out of punctuation and provides practice on essential writing skills. This book uses a unique method to bui...
Angry E-Mail: How to Put a Lid on It gives professionals options for managing e-mail effectively, especially when tensions run high. By understanding readers' expectations, you can respond so that you not only solve the problem but also enhance the relationship. You see, it is your relationships that support you in getting your job done-not simply the exchange of information through messages. Also covered are e-mail facts and best practices, simple apologies, the "you" viewpoint versus "I" statements, micro-messages, and bad news messages.
Angry E-Mail: How to Put a Lid on It gives professionals options for managing e-mail effectively, especially when tensions run high. By understanding ...
