Organizational development, as an alternative to Reagan administration methods of revamping federal agencies, has been successfully applied in many public sector organizations. "High Performance and Human Costs" focuses on the effective new management approach of one such organization, the Metropolitan Atlanta Rapid Transit Authority (MARTA), and provides perspective on how administrators can move away from outdated bureaucratic models.
The work focuses on public agency dynamics using MARTA as an example. The authors begin by studying emerging practices for high performance and include...
Organizational development, as an alternative to Reagan administration methods of revamping federal agencies, has been successfully applied in many...