Asked of many business owners how they deal with financial stress, the answer mostly is "keep working." Asked how they deal with personal stress at the family level, the answer mostly is either "ignore the financial stress," "play hard," or "keep working." I have asked many owners if I understand this correctly: That the answer to business and stress improvement is to keep working, ignore the financial stress, play hard and keep working. To which I usually get either a laugh or a sigh in recognition of just how stupid that is. Once they realize that the root of the improvement opportunity is...