Public and university libraries are at a crossroads, hard-pressed by competition from Internet search engines, declining budgets and changes in popular culture. Libraries must respond aggressively. Otherwise they will be marginalized by the impact of digital technology on their traditional customer base. Author Ralph Blanchard, drawing on twenty years of experience as an information services entrepreneur, argues that it is irresponsible for librarians to simply turn academic tasks over to search engines, as many do. Instead, libraries should expand digital services and, using the tactics and...
Public and university libraries are at a crossroads, hard-pressed by competition from Internet search engines, declining budgets and changes in popula...
