Press 1 for technical support.
Press 2 for broken hearts.
Press 3 if your life has totally crashed. . . .

Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience-and accent management-they help American consumers keep their lives running. Yet behind the headsets, everybody's heart is on the line.

Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka's domineering mother has arranged for her daughter's upscale...

Tonight is Thanksgiving in America, and customers are queueing up to complain about white goods going wrong. On this night of a thousand phonecalls, when life couldn't look more dismal, one unique caller gets on the line. And that call is going to change everything.