During recent years, competitive pressures and short product lifecycles have caused many manufacturing and retail companies to focus on supply chain management practices and applications. Continuing shifts in the geopolitical situation and emerging markets have opened up new business opportunities, and at the same time kept companies busy revising their supply chain structures manufacturing locations, warehouse locations, inbound logistics, and distribution operations. This has led to an increased demand in strategic supply chain planning tools, such as supply chain simulators and location...

During recent years, competitive pressures and short product lifecycles have caused many manufacturing and retail companies to focus on supply chain management practices and applications. Continuing shifts in the geopolitical situation and emerging markets have opened up new business opportunities, and at the same time kept companies busy revising their supply chain structures manufacturing locations, warehouse locations, inbound logistics, and distribution operations. This has led to an increased demand in strategic supply chain planning tools, such as supply chain simulators and location...

This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management.

Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each...