Successful companies rely on traditional factors of production for their survival. Yet the most important and sustainable sources of competitive advantage knowledge, customer relations, supply-on-demand, micromanagement, and other forms of "intellectual capital" often don't even appear on many companies' reporting systems. The results of this lack of attention to intellectual capital can be disastrous for companies and their stockholders.

Providing an organizational system that helps managers maximize the flow of intellectual capital in their companies, Intellectual...

Intellectual Capital refers to one of the most important sources of business advantage - the knowledge within the organisation of how to create value for customers. This is reflected in the transformation of society into knowledge work and the increasing difference between the book value and the market value of companies. This book addresses the issue of how to develop a system for visualising and measuring intellectual capital.