Reminding us that change is more than applying the latest quick-fix programme, this book suggests that it requires embracing the shadows and a change of heart. It provides a combination of human spirit theories with practical real life experience, offering a new vision for happiness at work. At a time when a new social contract is being negotiated between people, their work, and the organizations they work for, it teaches how to explore the human side of business and to connect in the spirit of caring.