The college years can be some of the most vibrant and transformative in an individual s life, but they are also fraught with uncertainty. The resident advisor or assistant (RA) not only confronts these decisions for him or herself but must also help his or her residents navigate the world of important decisions which the undergraduate experience presents. Lessons Learned is the definitive volume for training RAs to become comfortable with their roles as student leaders. Over four dozen common RA mistakes are discussed, chapter-by-chapter, in the form of individual letters written by...