A business that can provide exactly what its customers want at a competitive price, and do so when its customers want delivery, will have an insurmountable advantage over competition that cannot. That's why from oil rigs to trucks customized for specific purposes, from large scale HVAC systems and ship engines to houses and airplanes, this book will create a new playing field for leaders of companies who wish to offer customers complex products that are built to order. The authors show and tell how it is not necessary to move production offshore to achieve lower costs and at the same time...