"Irene Ng has written a book that gives a comprehensive portrayal of Mr Rajaratnam - one of Singapore's outstanding leaders who played a crucial part in the momentous and crisis-ridden transition to iindependence. This is a book about the man and his wisdom. One would fail to appreciate him until one reads this absorbing book and reflects on the acuity and breadth of his insights and his wisdom." - S. R. Nathan, President of Singapore "In the course of a thirty-three year career in diplomacy, I met many great leaders. Having done so, I can confidently assert that S. Rajaratnam was one of the...
"Irene Ng has written a book that gives a comprehensive portrayal of Mr Rajaratnam - one of Singapore's outstanding leaders who played a crucial part ...
For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood.
Taking a trans-disciplinary approach, "Complex Engineering Service Systems" covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is...
For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capabi...
