Have you ever sat on a train next to someone screaming into his or her cell phone? Encountered someone spitting on the sidewalk just as you walk by? Or met an individual who makes up a nickname for you and uses it constantly, despite your dislike of it.
Beverly Washington's Don't Call Me "Bev"! comes to the rescue with "rudeness survival tips," encouraging us to deal constructively with rudeness. After all, the author says, "If we don't address these annoyances, we will internalize the frustration, and that can lead to stress." Beverly advises us to be proactive in such situations, but...