What is this book about? A collection of creative and entertaining excerpts from the life of a server; stories that range from one paragraph to a page and content that scopes every aspect of restaurant serving that you can imagine. You'll be exposed to all sorts of tales, from dealing with raging lunatics.or guests as they are commonly referred to, to the difference between serving smokers vs. non-smokers. Ladies and gentlemen, you've been given the key to what lies behind the poker face of a server. So go ahead, have a read, I guarantee you'll laugh and maybe learn a little something too.