The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members. The key strength of this sole-authored text lies in its critical approach and labour-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.

What is dignity in and at work? How is it experienced differently by different groups of working people?Are there enduring divisions of dignity: unequal access to what is accepted to be a fundamental human right?How can we ensure that continued opportunities are available for the creation, maintenance and restoration of dignity at work?This edited collection of papers investigates the concept of dignity and what it means to people in their working lives: how we are perceived and valued as people in the workplace.Contributors to over a century of social and organizational analysis have talked...