The 1999 publication of Paths to Justice presented the results of the most wide-ranging survey of public use of, and attitudes towards, the civil justice system ever conducted in England and Wales. This book replicates that survey, focusing upon the experiences of ordinary citizens in Scotland as they grapple with the kinds of problems that could ultimately end in the civil courts. In an era of almost unprecedented interest in the resolution of civil disputes and in the procedures and public funding available to assist in the process, there remains a lacuna in terms of knowledge of public use...