• Extending the scenario method beyond interface design, this important book shows developers how to design more effective systems by soliciting, analyzing, and elaborating stories from end-users
• Contributions from leading industry consultants and opinion-makers present a range of scenario techniques, from the light, sketchy, and agile to the careful and systematic
• Includes real-world case studies from Philips, DaimlerChrysler, and Nokia, and covers systems ranging from custom software to embedded hardware-software systems

Regulatory institutions and the regimes that they establish have a significant impact on the environment for new investment in utility and infrastructure industries. This is especially true when the investment is provided by the private sector. Although some aspects of the regulation of infrastructure utilities have been well covered relatively little has been written on techniques developed by regulators over the past decade to deal with how investment issues have been factored into regulatory price controls. 'The Regulation of Investment in Utilities' examines the common approaches that...

ONCE WE WERE KINGS BOOK I OF THE SOJOURNER TRILOGY Joshua Graham writing as Ian Alexander Two kingdoms, five centuries, one destiny. In a world where the Sojourners, a nearly extinct race with preternatural abilities struggle to preserve their faith and heritage, destiny thrusts two youths from opposing nations into the heart of a centuries-old conflict. Render, an orphan from the outskirts of the culturally enlightened Kingdom of Valdshire Tor, escapes slavery and seeks the truth about his true identity only to discover a web of conspiracies. This quest leads to the revelation of his uncanny...