This book is for both specialist and generalist. For Information Technology (IT) and Educational Management (EM) researchers, it brings together the latest information and analysis of ITEM projects in eleven countries. But the issues raised by this collection of papers are so important for schools, school systems and the future of education that it is essential reading not only for researchers but also for teachers, administrators and all concerned with the planning and governance of our education systems. New technologies may improve our lives in two ways: by enabling us to do things better...