This is a no-nonsense book, written by a leading authority. It covers the ever-changing role of the information officer and how to survive. It discusses such issues as: what does a law information officer do on a day-to-day basis and the mechanics and processes for supplying information; a practical guide to enquiries and undertaking research; and how to set up and manage an information service. Importantly, the author does not take a 'dry' approach to the subject; rather, he discusses the following contentious issues: given the amount of information available on lawyers' PCs, are information...