Written by pioneers in the development of Cognitive Systems Engineering (CSE), this book offers a principled approach to studying human work with complex machines. The authors use a top-down, functional approach and emphasize a proactive (coping) perspective on work that overcomes the limitations of the structural human information processing view. They describe a conceptual framework for analysis with concrete theories and methods for joint system modeling that can be applied across the spectrum of single human/machine systems, social/technical systems, and whole organizations. The book...
Written by pioneers in the development of Cognitive Systems Engineering (CSE), this book offers a principled approach to studying human work with comp...
The day after the 9/11 terrorist attacks, civic leaders began to organize four coalitions that aimed to give ordinary citizens a chance to meet, to heal, and to be heard in rebuilding decisions. This book tells the inside story of the civic renewal movement they founded.
The day after the 9/11 terrorist attacks, civic leaders began to organize four coalitions that aimed to give ordinary citizens a chance to meet, to he...
