To deliver care effectively, and to be able to influence health strategy, practice, and policy, nurses must be able to access a tool-kit of management skills and knowledge. In the context of today's health services, these will guide practitioners to be able to be proactive in their influence on business and policy decisions which directly affect their work. Soft management roles such as case management or people management are often accepted as a part of the job: other skills such as budget management and business planning are much more threatening yet equally vital to the effective and...

We sit at our computer searching for information about our ancestors and ... click ... we find something new and intriguing. But wait: it contradicts something else we've found. Clearly, both pieces of information can't be true. So which is true and which isn't? Or are both untrue? HELP Most family historians are more adept at gathering information than determining if it is accurate. An error can prove disastrous, gobbling up our precious time and money as we search in the wrong place - or worse, as we pursue the wrong ancestral line. So how do we ensure that our conclusions are accurate?...

How often have you sat looking at a historical register or in front of a computer screen expecting to see your ancestor's surname only to discover that it's not there? You check every spelling you can think of without success then give up the search unaware that the entry is there but that you lack enough knowledge about English letters and sounds to find it. Help Why can't I find my ancestor's surname? is the solution to your problem. It describes the distortions that can occur between the time your ancestor thinks about saying his or her surname to the time you search for the surname in an...