The "bricks and mortar" issues of facility management - HVAC, lighting, electrical, plumbing, space allocation, security and grounds maintenance - continue to be at the core the facility manager's role. However, the processes involved in addressing these areas have become more complex. The proliferation of regulatory mandates, worker compensation issues, increased employee litigation, and violence in the workplace have redefined the role of the facility manager beyond "gatekeeper" to that of full-scale operations manager.
Today's corporations, organizations, and business partnerships...