Smart Things to Know About Six Sigma lets managers and executives bridge the gap between the theory and the practical application of Six Sigma. With its track record as an effective way to cut down production defects and costs, Six Sigma has become hugely popular since Jack Welch used it to famous effect during his time at General Electric. This book offers an integrated approach to Six Sigma that combines best practice examples with a practical mechanism for implementation. It is also unique in showing how companies can close the performance gap between what they can do and what they...