Our Briefcase Books series has proven to be one of McGraw-Hill's most successful series, with 15 titles currently or soon to be in print and tens of thousands of copies sold. In addition, the books habe been well received internationally. Rights have also been sold for seven languages: Chinese (both forms), Dutch, German, Korean, Spanish, and Portuguese. Interviewing is a skill that managers need to and can master to get the best information from people they work with, for hiring new employees, and to gather information from customers. This book will provide managers with a comprehensive...