Do you have an employee whose performance keeps deterioratingdespite your close monitoring? Brace yourself: You may be at faultby unknowingly triggering the set-up-to-fail syndrome. Perhaps things started off swimmingly. But then something--a missed deadline, a lost clientmade you question the person's performance. You began micromanaging him. Suspecting your reduced confidence, he started doubting himselfand stopped giving his best. You viewed his new behavior as additional proof of mediocrity, and tightened the screws further. In The Set-Up-to-Fail Syndrome, Jean-Francois Manzoni and...
Do you have an employee whose performance keeps deterioratingdespite your close monitoring? Brace yourself: You may be at faultby unknowingly triggeri...
In 2001, we gathered a group of researchers in Nice, France to focus discussion on performance measurement and management control. Following the success of that conference, we held subsequent conferences in 2003, 2005, and 2007. This volume contains some of the exemplary papers that were presented at the most recent conference. The conference has grown in number of participants, quality of presentations, and reputation and this year attracted leading researchers in the field from North America, South America, Europe, Asia, Australia, and Africa. Though the conference has been generally...
In 2001, we gathered a group of researchers in Nice, France to focus discussion on performance measurement and management control. Following the succe...