Managing for Results 2002 summarizes five innovative, yet practical, approaches that public sector organizations use to better manage for results, increase organizational performance, and improve accountability to stakeholders. Patrick J. Murphy and John Carnevale tell the story--and the lessons--of how the Office of National Drug Control Policy crafted a government-wide strategic plan to combat drug abuse in the United States. Paul E. O'Connell describes how New York City's Police Department slashed its crime rate by developing CompStat to track crimes and hold police commanders more...

As government faces more complex problems, and citizens expect more, the way government delivers services and results is changing rapidly. The traditional model of government agencies administering hundreds of programs by themselves is giving way to one-stop services and cross-agency results. This translation implies collaboration-within agencies; among agencies; among levels of governments; and among the public, private, and nonprofit sectors. The first part of this book describes what networks and partnerships are. The second part presents case examples of how collaborative approaches have...

As government faces more complex problems, and citizens expect more, the way government delivers services and results is changing rapidly. The traditional model of government agencies administering hundreds of programs by themselves is giving way to one-stop services and cross-agency results. This translation implies collaborationOCowithin agencies; among agencies; among levels of governments; and among the public, private, and nonprofit sectors. The first part of this book describes what networks and partnerships are. The second part presents case examples of how collaborative approaches...

Getting It Done was written for those who have answered the call to public service. Now, in this 2017 edition, the editors of IBM's Center for The Business of Government series have assembled a comprehensive guide to navigating the current environment of government, and what government leaders ought to know to survive and thrive with respect to the ways it's evolved over the years. Concise analyses of the roles and responsibilities of those involved in any political decision accompany informative and instructional chapters, each highlighting a key step any public servant must take to ensure...

Getting It Done was written for those who have answered the call to public service. Now, in this 2017 edition, the editors of IBM's Center for The Business of Government series have assembled a comprehensive guide to navigating the current environment of government, and what government leaders ought to know to survive and thrive with respect to the ways it's evolved over the years. Concise analyses of the roles and responsibilities of those involved in any political decision accompany informative and instructional chapters, each highlighting a key step any public servant must take to ensure...