Master coaches teach the key distinctions between everyday listening and how master coaches listen. Written by two master coaches, this book educates the reader on why listening is the most underrated communication skill and how to improve your listening. Taught with a light touch and an emphasis on story telling, Master Coaches Shirley Anderson and Susan Austin Lawver share a behind the scene look at one of coaching's most powerful skills. You'll learn not only how to be a better listener, but why listening well is the key to helping your clients move forward. Written for both the coach and...