Today, more than ever, organizations have to cope with increased concerns regarding privacy issues. These concerns are not limited to consumer fears about how information collected by Web sites will be used or misused. They also involve broader issues, including data collected for direct response marketing, privacy of financial and health records, identity theft, and fraud. Employees are raising questions about acceptable use of phones, e-mail, the Web, and if and when employers can monitor use. Employers find that without policies governing use of these assets, they have no legal basis for...