Written from the salesperson's perspective this text includes such timely subjects as: the new selling environment; creating a vision for a major account over the long term, including using Internet technology; pursuing customers in non-traditional ways; defining and measuring value to the customer (both qualitative and quantitative value); introducing the role of technology in providing new, highly intuitive sales performance and coaching tools along with just-in-time training using Web-based applications; aligning marketing, sales, and human resources practices to create a world-class...

Positioning himself as autobiographer, literary critic and pianist, James Holden presents an homage to Marcel Proust s A la recherche du temps perdu (In Search of Lost Time). One night I came across the recording of a piano work that I had composed whilst still at school. The strange thing was, I had no recollection of it whatsoever. As I sat and listened to it, it revealed to me, or so it seemed, a self that I had no connection with and a past that I had not lived. In Search of Vinteuil is an attempt to gain access to all of the lost and impossible experiences the music piece pointed...