Kellett (communication, U. of North Carolina-Greensboro) and Dalton, a corporate manager in the same town, take an interpretive approach that explores the meaning of conflict for those engaged in it, the underlying cultural and systemic tensions expressed by conflict, how and why conflict occurs in
Kellett (communication, U. of North Carolina-Greensboro) and Dalton, a corporate manager in the same town, take an interpretive approach that explores...
Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.
Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers underst...