Problems with costs, quality, productivity and attendance, primarily stem from bad behavioural patterns encouraged within the organization. To prevent and manage these problems, a behavioural approach to managing people is often the most effective.

This dynamic textbook illustrates how behaviour analysis theory can be used to alter how people behave in the workplace. It takes a highly practical look at management strategies, showing how managers can identify, measure and analyze undesirable behaviour. Using real life case study examples to show the implementation of effective change...

Using behaviour analysis theory to demonstrate the use of proven psychological techniques to change peoples' behaviour at work this book is a lively illustrative study for managers and students of organizational behaviour. By showing readers how best to identify undesirable behaviours, then measure them, analyze why they are occurring, and finally how to implement strategies to change them, this is a theoretically based practical guide to true organizational behaviour patterns. It provides 'real life' examples of how managers have used the techniques to change behaviour, examples which range...

This is an excellent text for practising managers and students on management and occupational psychology courses. It deals with all aspects of organisational life from recruitment and selection to motivation, leadership and organizational change. The book provides a comprehensive coverage of all aspects of behaviour at work.