Optimize Patient Outcomes With Effective Communication Nurses Communicate With A Diverse Client Group In Their Everyday Practice. Each Day Is Fraught With Communication Challenges From A Patient, A Family Member, A Colleague, Or A Supervisor. Excellence In Nursing Care Requires The Ability To Instantly Respond To An Emotion-Charged Moment With A Therapeutic Use Of One'S Self, By Way Of Effective Verbal And Non-Verbal Communication. The Second Edition Of Therapeutic Interaction In Nursing Provides An Advanced Theoretical Explanation Of Therapeutic Communication For The Nurse And Nursing...