Provides an analysis of the tensions between 'toughness' and 'love' in the Third Way's political philosophy, and the problems of implementing New Labour's programme. This title looks at the government's reliance on face-to-face methods for activating citizens and changing their behaviour in many of its initiatives.

This lively book critiques New Labour assumptions and implementation of policies related to citizenship, communities and welfare reform and the implications of current developments for social work. Focusing explicitly on the UK, the book nevertheless draws on examples and comparisions from other countries (including notably Australia and the US, but also countries in the EU and Central and Eastern Europe), and some of the concerns and arguments will be appreciated by readers elsewhere' - " International Social Work