A guide to negotiating, written for a broad audience. It walks the reader through the world of negotiating step-by-step, including the macro and micro processes of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.

A guide to negotiating, written for a broad audience. It walks the reader through the world of negotiating step-by-step, including the macro and micro processes of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.