This unique book describes literacy programs that take place in contemporary workplaces and explores their consequences for the employees (especially the managers), the organizations, and society as a whole. Employing a critical sociological perspective, Boyle argues that literacy education in the workplace has as much to do with organizational legitimacy and managerial ideology as with illiterate workers. Her analysis reveals that such programs can be understood as having a range of consequences: Not only do they increase skills, these programs improve work attitudes and show employer...