This book offers technology strategies and solutions for manufacturers using automation tools such as ERP, as well as those who are faced with challenges relating to customer-based product design and development, automated operations and supplier management, and effective time-to-market strategies. Featured are numerous real-world examples of how well tools can be used for business automation and various ways to establish the core Web metrics of customer responsiveness, service, and cost -- the keys to success in this new competitive environment. -- Explains how to enhance the ability to...