"Revolting librarians aren't defined by what they are, they are defined by what they do. In fact, it's not even what they do, but how they do it"--Katia Roberto and Jessamyn West, in the Preface. This compilation of witty, insightful, and readable writings on the various aspects of alternative librarianship edited by two outspoken library professionals is a sequel to Revolting Librarians, which was published in 1972. The contributors, including Alison Bechdel, Sanford Berman, and Utne Reader librarian Chris Dodge, cover topics that range from library education and librarianship...

Digital versus Non-Digital Reference chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays.

Compare and contrast library reference models and more consumer-oriented models
Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West--proprietor of librarian.net and the "hippest ex-librarian on the Web" according to Wired magazine--the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves(R) and Google Answers(TM) to your own reference...