In practical management, a policy maker often has to make a choice from among various alternatives. Quite often, there are several conflicting criteria to take into account. In addition, some criteria are non-numeric: they can only be expressed as more' or less'.
The QUALIFLEX method for multicriteria analysis has been developed by the Netherlands Economic Institute to handle such problems. It is designed for use at all levels of decision making, both in the public and private sector. QUALIFLEX has the following features:

simultaneous use of qualitative and quantitative data;...