What really happens when the World Bank imposes its policies on a country? This is an insider's view of one aid-made crisis. Peter Griffiths was at the interface between government and the Bank. In this day-by-day account of a mission he undertook in Sierra Leone in 1986, he tells the story of how the World Bank, obsessed with the free market, imposed a secret agreement on the government, banning all government food imports or subsidies. This is a rare and important portrait of the aid world which insiders will recognize, but of which the general public seldom gets a glimpse.

Stay a step ahead of your users' ever-evolving needs despite rapidly changing technologies and shifts in information-seeking behavior. Librarians and information professionals who seek user-centric services will find fresh insight into the many benefits of analyzing user behavior, including more effective planning strategies, marketing approaches, cost-efficient budgets, and increased customer and management satisfaction Co-authors Sheila Pantry and Peter Griffiths address the fundamental concepts and practices that facilitate successful, start-to-finish user behavior analysis. They outline...

The Cassell Hospital Monograph Series, No. 1. The first in a series of monographs, intended to present accessible teaching material concerned with the practice of residential care.

Helps those who need to set up a library and information service within their organization, irrespective of subject background or type of organization. This is a useful guide for those facing the challenge of setting up a library and information service from scratch.