Based on the careful analysis of several hundred publications, this book uniformly describes basic methods of analysis and critical results of the theory of retrial queues.
Chapters discuss:

analysis of single-server retrial queues, including stationary and transient distribution of the number in the system, busy period, waiting time process, limit theorems, stochastic inequalities, traffic measurement

multiserver retrial queues - ergodicity, explicit formulas, algorithmic solutions, limit theorems, approximations

advanced single-server and multiserver...