Knowing a community enables library and information professionals to prioritize the community's information needs and design appropriate services for them. "Assessing Information Needs: Managing Transformative Library Services" was written to provide the rationale for community analysis, a model for gathering community data, and a process for analyzing data and applying it to the management of an information agency.

The book explains why information professionals "should" customize services, as well as the "how to" of collecting data. A model for gathering community information is...

In this rapidly changing, knowledge-based society, library and information professionals require a broad understanding of the profession. "Introduction to the Library and Information Professions, Second Edition" presents a toolbox of models that enable this essential understanding for undergraduate and graduate students in library and information science programs as well as practicing professionals seeking continuing education. The materials in this second edition reflect the latest trends in the library and information profession, including services and issues that stem from new advances...

The role of information professionals today is to interact creatively with clientele: to help them navigate the information infrastructure. Shattering the concept of the library as a place, "Evolving Global Information Infrastructure and Information Transfer" describes "the library" as transformed to a dynamic virtual presence in the information infrastructure, where people are the most important resources in a digital library or information center--not the collections.

Instead of focusing on specific technologies, which are always changing, this book examines the "big picture" of how...