New technologies and the growing flow of information create new conditions for individuals who use these technologies in the work place. The existence and application of modern IT systems can result in new forms of work, tasks that have actually emerged as a result of modern computer and other systems. This second Work Life 2000 Yearbook contains the proceedings of European workshops, organised by the Swedish National Institute for Working Life. These workshops illuminate many different aspects of working life in many nations.

Recent and well-publicised disasters have highlighted the fact that organisations of all kinds - from healthcare to aerospace - are critically dependent on Information Technology systems. The prevention of catastrophic I.T. failure is now an essential part of management.
In this thought-provoking guide for executives and managers Richard Ennals argues that the critical factor is not technology, but people and communication.

Artificial Intelligence and Human Institutions argues that successful applications of artificial intelligence are possible only within an understanding of human institutions and the limitations of technology. Products of artificial intelligence research are becoming widely available to non-specialists using low-cost computer systems, but there has been a lack of communication between re- searchers and community groups. Taking the "weak AI" position, the book explores the way insights and tools from artificial intelligence can be valuable in coming to terms with real world problems....