Achieve measurable gains

Organizations are spending millions of dollars every year training employees. Yet why are organizations sending their employees to training? They often don't know.

Training is a quick fix; many managers don't believe that it really works. But even if it isn't the appropriate solution to a problem, many organizations automatically implement training for lack of a more reasoned, thoughtful alternative.

Here's the approach you've waited for: performance improvement. Jim Fuller and Jeanne Farrington show you how to achieve...