A Proactive Framework for Organizational Change



Learn to apply the principles of total quality management to the management of high-risk patients and improve quality of care, patient outcomes-and the bottom line.



-Finally, a model of managed health care that resonates with physicians and patients. A new direction for care management that makes sense on both humanitarian and financial grounds.---Sanford T. Kurtz, M.D., vice president and chief medical officer, Lahey Clinic



-An exciting, promising, practical, and...