Listening skills, and the perspective gained through careful listening, are more important in congregations than ever. Many factors make attentive listening a significant contributor to healthy congregations. As we enter into a post-Christendom culture, the people coming into congregations, as well as the people in the wider community, are less likely to be operating from a shared set of assumptions. With world-wide migration reshaping our communities and congregations, diverse perspectives coming from varied cultural backgrounds are also more common. The breakdown of many support structures...