A Practical Guide to Statistical Quality Improvement: Opening Up the Statistical Toolbox is designed as a reference guide for the engineer, supervisor, and manager. The intent of the text is to present conventional statistical quality improvement tools in a user-friendly form. We have worked to take some of the "mystique" out of the statistics and help others put these powerful tools to effective use in a Total Quality Manage Management (TQM) environment. This isn't a text on TQM. TQM has three elements (as shown in Figure i.1): 1. Creating the environment 2. The continuous improvement...
A Practical Guide to Statistical Quality Improvement: Opening Up the Statistical Toolbox is designed as a reference guide for the engineer, supervisor...