On his second day as association minister for the United Church of Christ, David McMahill received three phone calls from lay leaders who were looking for resources on "how to evaluate our minister." He knew of several churches in which a poorly constructed process for evaluating the ministers had spun out of control, however, and had gradually come to believe it is probably better for a church not to attempt an evaluation process at all than to do one carelessly or to naively use a design intended for a secular organization. Based on the needs he saw, McMahill began to work with numerous...