The changing role of industry, the trend towards automation, the in- creased cost of raw materials and labour rates all emphasize the need for improved quality of manufacture which will lead to better reliability, reduced maintenance costs and incidence of failure, as well as greater consumer confidence. Many countries, including Japan, are noted for their high quality of manufacture. This has helped them monopolize the world radio and television market and achieve great in-roads into the motor industry. If other economies are to compete effectively against such competition, then improvements...