This outstanding volume combines the perspectives of managers, sociologists, and scholars of business ethics in order to analyze the social role of business in society. The authors discuss the organizational dynamics and dimensions of corporate social policies and the ways in which organizational policies are interpreted and evaluated by outside groups. They also develop and apply an integrated conceptual model in a case study of the Community Reinvestment Act and present the responses of selected Boston area banks to the study. Instead of accepting the reductionism of perspectives and...

Using two longitudinal survey projects as examples, the authors describe how to use organizational surveys to assesses employee attitudes and to develop and improve quality of work life programs.