No matter how you arrived at your supervisory position, you need a specific set of skills to work successfully with your employees. Feeling positive about yourself, making effective decisions, and solving problems are still a part of your daily life, but added to this are the challenging leadership skills of communicating, delegating, coaching, motivating, hiring, and leading. Your achievement is measured by your staff's performance. Knowing how to work with your staff increases your department's effectiveness: your employees can become your best support as you become one of today's...

Everything in life is negotiated, under all conditions, at all times. From asking your boss for a raise, to asking your significant other to take out the garbage, most of us are involved in negotiations to one degree or another for a good part of any given day. The Only Negotiating Guide You'll Ever Need, Revised and Updated outlines the critical elements you need for a successful negotiation and reveals the 101 tactics to use in any high stakes business deal, or in everyday life occurrences.

In this book, you'll discover your negotiating behavioral style through self-assessment...