-A required read for every university administrator grappling with the complexities of technology and education. Bates has combined an impressive depth of experience and practice to produce an authoritative and well-reasoned approach.---Bruce Pennycook, vice-principal, Information Systems and Technology, McGill University

-Digital technologies are revolutionizing the practices of teaching and learning at colleges and universities all around the world. This book will be helpful for all those who are planning and managing such organizational and technological change on their...